Privacy policy.

Ynot's Chimi (“we”, “us”, “our”) is a South African food business operating ynotschimi.co.za. We're the responsible party (the data controller) for the personal information you share with us via this Site.

We collect the information you give us when you create an account, place an order, or contact us. This includes things like your name, email address, phone number, delivery address and order history.

We also collect a small amount of technical information automatically when you visit the Site — for example your browser type, device type, IP address and the pages you view — so that we can keep things working and improve the experience.

We use your personal information to process and deliver your orders, communicate with you about those orders, respond to enquiries, manage your account, and improve the Site over time.

We may also send you occasional updates about new products or recipes if you've opted in. You can unsubscribe at any time via the link in any marketing email.

The Site uses a small number of cookies to remember your cart, keep you logged in, and understand how the Site is used. You can clear or block cookies in your browser settings, but parts of the Site may not work as expected if you do.

We don't sell your personal information. We share it only with the service providers we need to run the business — for example our payment processor, our courier, and our hosting provider — and only the minimum information needed for those services to do their job.

We may also disclose information if we're legally required to (for example in response to a court order), or to protect our rights and property.

Your information is stored securely and only kept for as long as we need it for the purposes described in this policy or to comply with our legal obligations.

We take reasonable technical and organisational measures to protect your personal information, but no online service can guarantee perfect security. Please use a strong password on your account and let us know if you ever suspect unauthorised activity.

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to ask us what personal information we hold about you, to correct it if it's wrong, to ask us to delete it, and to object to certain types of processing.

To exercise any of these rights, email us at ynotschimi@gmail.com. We'll respond within a reasonable timeframe.

The Site isn't aimed at children under 18 and we don't knowingly collect personal information from minors. If you believe a child has shared information with us, please contact us and we'll remove it.

We may update this Privacy Policy from time to time. The “last updated” date at the top of this page tells you when the latest version took effect.

Questions about this policy or how we handle your information? Email ynotschimi@gmail.com or call +27 82 052 8331.